How to recall email message in Outlook

Recall message in Outlook 2016, 2013 and Outlook 2010

Outlook has a feature that lets users to recall a sent message. This can be done by accessing the Recall This Message option available as part of Actions drop down. This feature is quite useful If you had sent an e-mail message to an user with incorrect information and you want to recall that message or resend the e-mail message with correct information.

Step 1: Open the email message which needs to be recalled from the Sent Mail items folder.

Step 2: Navigate to Move section and click Actions dropdown and select Recall This Message… from the menu list

Recall This Message in Outlook 2013 and Outlook 2010

Step 3: In the Recall This Message dialog, select whether you want to Delete unread copies of this message or Delete unread copies and replace with a new message.

Deleate unread copies of this message

If you want to receive any acknowledgement then you can tick the check box with caption as Tell me if recall succeeds or fails for each recipient

Demo Video – Recall message in Outlook 2010

Recall email message in Outlook 2007

In Outlook 2007, Recall This Message option is available as part of Other options. Open the email message that needs to be recalled. Click Other Options and select Recall This Message from the drop down menu list.

Recall this message in Outlook 2007

On selecting Recall This Message the following dialog box would be displayed


You can select the the following options depending on your requirement

  • Delete unread copies of this message
  • Delete unread copies and replace with a new message

And if you want to receive any acknowledge for deleting the unread copies then you select the checkbox Tell me if recall succeeds or fails for each recipient.

Also See: How to recall  a message in Gmail

In Category: MS Office, Outlook 2007, Outlook 2010, Outlook 2013, Outlook 2016

Ravi Shankar

A Software developer and blogger who is always looking to provide technical help to the wider community.

Show 7 Comments
  • Hank April 16, 2011, 10:03 pm

    thanks…..this helped…..the other sites I viewed were too confusing and techy

  • Jerry Messick June 1, 2012, 6:21 pm

    I opened the message to be recalled. There is no “recall this message” option in the “Actions” dropdown. Where is it? I often find this problem in “help”. The instructions are given, but I can’t find the tab, or the dropdown box, or whatever option is suggested. It’s very frustrating.

  • Lisa September 28, 2012, 9:46 pm

    Is there anyway to cancel a recalled message as I don’t want to recall it but I hit the button by mistake

  • Susan November 29, 2012, 12:08 pm

    I attempted to recall a message and selected “Delete unread copies…..” as well as “Tell me if recall succeeds or fails”. At this point – > 24 hours since I attempted the recall – I’ve received nothing at all. I don’t know if the message was successfully recalled or not.
    Is there any way I can query that?
    The inbox the message was sent to is monitored but isn’t on Exchange: it’s a private address on a web-based service – does that make a difference?

    Hope you can help.

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