How to set default email account in Outlook 2013 and Outlook 2010

When you have multiple email accounts configured in Outlook 2010 and you want to set a default email account then you can use Account Settings to specify the default mail account. This is quite useful when you want have a specific account to be default while composing a new email message. Listed below are the steps to specify default email account in Outlook 2013 and Outlook 2010

Step 1: Click File menu then select Info from the menu list

Step 2: In the Info screen select Account Settings

Outlook 2013 and Outlook 2010 Info Screen

Account Settings in Outlook 2013 and Outlook 2010

Step 3: Then navigate to Email tab in Account Settings window.

Email accounts in Outlook 2013 and Outlook 2010

Step 4: Now select the Account which needs to the default email account and click on the Set as Default link. This link will be enabled only after selecting an email account and which is not already set as default.

Set as Default email account in Outlook 2013 and Outlook 2010

Also See: Change message format in Outlook 2007, 2010, 2013 and Outlook 2011 for Mac

In Category: MS Office, Outlook 2010, Outlook 2013

Ravi Shankar

A Software developer and blogger who is always looking to provide technical help to the wider community.

Show 18 Comments
  • jp August 9, 2011, 11:46 pm

    did nt work

  • greg September 16, 2011, 7:56 pm

    doesn’t work – was quite simple in 2003 – would talk to microsoft but after 4 hours on the phone (range of drop outs/transfers etc) i was advised they are now closed for the weekend….McDonalds should close on weekends and after hours would suit their employees a lot better

  • Adrian September 27, 2011, 1:09 am

    Yep…. Doesn’t work, if you have both inboxes set on your favourites and you have one selected and you click new it will email via that account. FAIL…….

  • Mon October 5, 2011, 6:38 am

    At first it wouldn’t default to my other account but I kept clicking it and after a few more times, voila, it worked. Hope it keeps working. Thanks

  • Elaine February 6, 2012, 10:59 am

    Doesn’t work like it is described in this blog. You should first try it and test it for sure before posting so people don’t waste time. Thanks anyway.

  • ilma May 11, 2012, 2:37 pm

    I have 3 email accounts defined in Outlook 2010 (on a 64-bit Win7 Pro laptop). 1 is my work exchange account and the other 2 are private POP/SMTP accounts. Even though the Exchange account is set as the default, when I click on ‘New’ to create an email, it has set one of the POP accounts as the ‘From’ account! Why is this, and how can I make sure the Exchange account is the default ‘From’?

  • Richard Hughes May 14, 2012, 2:20 am

    I am having the same problem ilma. You change the default but new mail always shows another account.

  • Robert Brunson July 23, 2012, 10:22 pm

    Clicking the “Set as default” button didn’t work for me, either; however, I did discover that the first email address in the list becomes the default. So, just select the email address you want for the default send-address and use the up and down arrows to move it to the top of the list. You will see that the “Select as default” checkmark stays on whatever address is listed first.

  • Tobi July 30, 2012, 5:30 pm

    It actually works fine, if you know a special thing about Outlook: if a mail-account is selected, it takes this mail-account and not the default-account.

    So if you have 2 addresses A and B and choose A as your default mail-address – When you’re inside the Inbox of B and click “New E-Mail”, it will use B and not A!

  • Jan September 20, 2012, 2:58 pm

    Same here. When using exchange the from field is empty one has only one email account, but multiple mailboxes.. How to set it to a default mailbox??

  • Pero October 19, 2012, 5:00 pm

    It works:
    It depends on what is selected when you click “New email”.
    If your selection is inbox (or any other folder) of one account, new email will be sent from that account. When you change to another account, and click “New email” it will be sent through that account.

    e.g. if you are looking at emails of a hotmail account, when you click New email, it will by default be sent through hotmail account. If you are looking at emails of gmail (or any other account), when you click New email, it will by default be sent through gmail (or that other) account.

  • PhantomTramp November 8, 2012, 1:24 am

    Gives a registy edit to fix this issue. If you are squeamish about editing the registry, they also have an merge file.

    Worked for me, your milage may vary…

    The Tramp

  • marshal December 27, 2012, 4:46 pm

    I have configured 3 mail accounts in my outlook & get confused how to set default email account of my office mail. Above steps are helpful to set y office email as default email account. Thanks for sharing it.

  • Sarunas January 8, 2014, 11:05 pm

    Use the arrows up down. When after it account goes up it automatically becomes default.

  • Ravi Shankar January 9, 2014, 5:16 pm

    Thanks for your help.

  • Patrick February 8, 2014, 6:17 am

    Outlook 10: set ‘default’ .. opened new email – asks me to ‘choose and addres’…no automatic set to default – suggestions????

  • Peter Higgins August 23, 2015, 4:48 pm

    I can delete the old email account, but the mail file associated with it is still the default and not the new email account. Set as default is greyed out. So it isn’t an option.

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