Microsoft Outlook users can request for delivery message and read receipt message. These options are useful to keep track of the messages that are being sent and to find out whether the users have actually read these messages. Let us see the steps required for enabling tracking feature in Outlook 2013, Outlook 2010 and Outlook 2007
Tracking option in Outlook 2016, Outlook 2013 and Outlook 2010
Tracking feature in Outlook 2013 and 2010 is available as part of Mail Settings. Click File menu, select Options from the list.
In the Options screen, click Mail Settings.
Scroll down the Mail Settings and navigate to Tracking section.
Mark the check boxes with label as “Delivery receipt confirming the message was delivered to the recipients e-mail server” and “Read receipt confirming the recipient viewed the message.” Then click OK button to save and close the Outlook Options window.
Tracking option in Outlook 2007
In Outlook 2007, Tracking settings can be accessed by clicking on the Message Options drop down. This would display the following Message Options window
By checking Request a delivery receipt for this message and Request a read receipt for this message the options can be enabled for a Outlook Message.
Please note that enabling the tracking option will not guarantee a read receipt message for every message delivered as the users have the option to disable sending read receipts.