Microsoft Outlook Web Access (OWA) keyboard shortcuts

These are some of the useful outlook web access shortcut keys

Del – Delete a message

Enter – Open any outlook item (Message, Appointments, Notes etc.)

Ctrl+N – Create a new outlook item (Message, Appointments, Notes etc.)

Ctrl+R – ‘Reply to’ a message

Ctrl+Shift+R – ‘Reply to all’ message

Ctrl+Shift+F – Forward  a message

Alt+S – Send mail

Esc – Close a window

Ctrl+K – Resolve recipient name using address book

F7 – Spell Check

Ctrl+Q – Mark the message as read

Ctrl+U – Mark the message as unread

Ctrl+r – To Refresh

In Category: Technical

Ravi Shankar

A Software developer and blogger who is always looking to provide technical help to the wider community.

Show 20 Comments
  • uday November 13, 2009, 8:35 pm

    How to unread mails in Inbox by using KeyBorad Short Cut..

  • uday November 13, 2009, 8:37 pm

    How to unread mails in Inbox by using KeyBorad Short Cut..???

  • kuldeep August 3, 2010, 4:55 pm

    Hi..I would like to ask shortcut for folowing

    1. refreshing send/unread mails.
    2. replying without attachments.
    3. replying to all without attachments.
    4. forwarding without attachments.
    5. forwarding with attachements.
    6. forwarding to all with attachements.

    Kindly provide the above shortcuts for Microsoft outlook web access
    Regards
    Kuldeep
    09840758524

  • Ravi Shankar August 5, 2010, 7:19 am

    Some more
    CTRL+Q – To mark the message as read.

    CTRL+U – To mark message as unread.

  • Naveen March 29, 2011, 3:47 pm

    Good tips….Thanks a lot

  • kturner April 19, 2012, 8:03 pm

    F9 initiates send/receive in Outlook, may work in OWA

  • Ahsan Hameed June 19, 2012, 7:18 pm

    How to jump to next and previous e-mails using keyboard shortcut keys?

  • Nilesh Kamble December 19, 2012, 1:15 pm

    What is the shortcut key for refresh the inbox (to check whether new massage received or not)

  • Nilesh Kamble December 19, 2012, 1:16 pm

    What is the shortcut key for move & Copy the mail to folder

  • Nilesh Kamble December 19, 2012, 1:22 pm

    There are some problem in outlook mail to delet any attached file while sending a mail.
    please suggest on the same,

    Thnks
    Nilesh
    022 4163 4188

  • gorav seth December 22, 2012, 1:48 am

    one shortcut to rule them all – google apps. outlook just doesnt have any real power user functionality via owa.

  • Iunielle January 31, 2013, 8:27 pm

    Hi!
    Do you have any idea if there’s a way to DISABLE at least one keyboard shortcuts (or all, if there’s no other way) in Outlook Web app? I would like to disable ALT + S, to prevent it from sending messages by mistake.. again.
    Thanks!

  • anon February 27, 2013, 11:22 pm

    How to jump to next and previous e-mails using keyboard shortcut keys?

    up and down arrow keys work for me in OWA

  • anon February 27, 2013, 11:27 pm

    Ctrl+d is also delete !!! OOPS! LOL!

    Lets find them all!

  • anon February 27, 2013, 11:30 pm

    Ctrl+w closes the window/app!! OOPS! LOL!

    Lets find them all!

  • anon February 27, 2013, 11:35 pm

    CRTL+r is refresh
    NOTE: (you must not have focus/highlight on an email in the list or it functions as reply), i click in the body of an email in the other window to deselect, then when you CTRL+r it is refresh, note, after refresh the first email is highlighted, so you must deselect each time 🙁

  • anon February 27, 2013, 11:41 pm

    tab IS UNFOCUS/LOSE FOCUS

    😉

  • Tima May 4, 2013, 6:10 pm

    Guys, who knows how to mark all messages at once?

  • Greg July 29, 2014, 5:12 am

    Hi Iunielle , did you get an answer? 🙂 I don’t like microsoft redefining my web browser’s shortcuts.

  • BALU` August 21, 2015, 9:40 pm

    what is the short cut key to move to folder

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