Turn Off password popup in Outlook

This is in reply to a query posted by a reader in this blog that

Mine was doing the automatic from the start, I only want it send and receive when I click on send and receive. I took the check marks off send automatic, but now every time I click send/receive a pop-up comes up and wants my password. It there a way to stop that. We travel a lot, so I do not want my mail automatically going to my home computer, it can stay on AT&T’s server until I get home. I did not have this problem with my last version of Outlook

One possible reason for displaying the following password popup when using Send and Receive in Outlook 2016, Outlook 2013 and 2010 could be the “Remember Password” option might not be enabled for that email account. Outlook users can check this by using the Define Send / Receive Groups Settings.

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Navigate to Send / Receive menu and click the down arrow available next to Send / Receive Groups.

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Select “Define Send/Receive Groups’ from the drop down list. In the Send/Receive Groups window, select All Accounts and click the Edit button.

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Now click the Account Properties for the selected Account mail account in “Send/Receive Settings – All Accounts” window.

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Click the POP E-mail tab then navigate to Logon Information section. Now type the your email account password in the password field and make sure to mark the check box with caption as “Remember Password”. Click OK button to confirm and save the changes.

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Meet the Author

Ravi Shankar

A Software developer and blogger who is always looking to provide technical help to the wider community.

4 comments… add one

  • steve garside May 21, 2012, 7:12 pm

    Hi,
    Done all you recommended but… keep getting the damned popup

    Laptop – Win 7 prof
    outlook 2010
    yahoo mail
    gmail

    can send & receive with all accounts… only yahoo keeps giving the popup challenge
    thx

  • steve garside May 21, 2012, 7:12 pm

    Hi,
    Done all you recommended but… keep getting the damned popup

    Laptop – Win 7 prof
    outlook 2010
    yahoo mail
    gmail

    can send & receive with all accounts… only yahoo keeps giving the popup challenge
    thx

  • john Dec 6, 2012, 5:17 am

    thank you Ravi !,
    I hate Outlook. Everything is so obscure and complex.

  • john Dec 6, 2012, 5:17 am

    thank you Ravi !,
    I hate Outlook. Everything is so obscure and complex.

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